They sent me a letter back. It says
October 6, 2010
Dear --------------
Thank you for contacting Hasbro, Inc regarding Beyblade. We do appreciate the fact that you have taken the time to share your experience and observations with us.
Hasbro, Inc.'s number concern is to make quality products that are fun, safe, and rewarding for all consumers. That's why we maintain extensive testing procedures during the development, production, assembly and packaging of all our toys.
Please be assured we have shared your comments with those who work closest with that aspect of our operation.
And, since consumer satisfaction is our goal, we are enclosing a coupon towards your next hasbro purchase.
Again, thank you for contacting us.
Sincerely,
CONSUMER AFFAIRS DEPT.
I got a 3.00$ coupon from Hasbro, so thank them if you get one.
they are basically saying that they won't make the TT stadiums
(Oct. 08, 2010 8:25 PM)RayJoker Wrote: [ -> ]They sent me a letter back. It says
October 6, 2010
Dear --------------
Thank you for contacting Hasbro, Inc regarding Beyblade. We do appreciate the fact that you have taken the time to share your experience and observations with us.
Hasbro, Inc.'s number concern is to make quality products that are fun, safe, and rewarding for all consumers. That's why we maintain extensive testing procedures during the development, production, assembly and packaging of all our toys.
Please be assured we have shared your comments with those who work closest with that aspect of our operation.
And, since consumer satisfaction is our goal, we are enclosing a coupon towards your next hasbro purchase.
Again, thank you for contacting us.
Sincerely,
CONSUMER AFFAIRS DEPT.
I got a 3.00$ coupon from Hasbro, so thank them if you get one.
so basicly, they will not change their stadiums but they still want you to buy from them. So they send you a mere $3 coupon? Pathetic :\
(Oct. 08, 2010 8:40 PM)XBlader Wrote: [ -> ] (Oct. 08, 2010 8:25 PM)RayJoker Wrote: [ -> ]They sent me a letter back. It says
October 6, 2010
Dear --------------
Thank you for contacting Hasbro, Inc regarding Beyblade. We do appreciate the fact that you have taken the time to share your experience and observations with us.
Hasbro, Inc.'s number concern is to make quality products that are fun, safe, and rewarding for all consumers. That's why we maintain extensive testing procedures during the development, production, assembly and packaging of all our toys.
Please be assured we have shared your comments with those who work closest with that aspect of our operation.
And, since consumer satisfaction is our goal, we are enclosing a coupon towards your next hasbro purchase.
Again, thank you for contacting us.
Sincerely,
CONSUMER AFFAIRS DEPT.
I got a 3.00$ coupon from Hasbro, so thank them if you get one.
so basicly, they will not change their stadiums but they still want you to buy from them. So they send you a mere $3 coupon? Pathetic :\
It is pretty pathetic, but a least they gave me a coupon. Oh well.
(Oct. 08, 2010 8:45 PM)RayJoker Wrote: [ -> ]It is pretty pathetic, but a least they gave me a coupon. Oh well.
Even though, i highly doubt they will give everyone a $3 coupon to everyone, they probably randomly selected your letter to reply to. :\
(Oct. 08, 2010 8:54 PM)XBlader Wrote: [ -> ] (Oct. 08, 2010 8:45 PM)RayJoker Wrote: [ -> ]It is pretty pathetic, but a least they gave me a coupon. Oh well.
Even though, i highly doubt they will give everyone a $3 coupon to everyone, they probably randomly selected your letter to reply to. :\
I live down the street from them. So I'm guessing that's the reason.
An automated reply isn't a no. Then again, it's no where near yes. Really they just ignored you and thought a three dollar coupon would keep you occupied. They could have at least given you eight dollars to buy a single Blade. :v
(Oct. 09, 2010 3:37 PM)ShredderN64 Wrote: [ -> ]An automated reply isn't a no. Then again, it's no where near yes. Really they just ignored you and thought a three dollar coupon would keep you occupied. They could have at least given you eight dollars to buy a single Blade. :v
or could have CHANGED THEIR STADIUMS!!!..........honestly, i do not think they care about customer satisfaction..
(Oct. 09, 2010 3:39 PM)XBlader Wrote: [ -> ] (Oct. 09, 2010 3:37 PM)ShredderN64 Wrote: [ -> ]An automated reply isn't a no. Then again, it's no where near yes. Really they just ignored you and thought a three dollar coupon would keep you occupied. They could have at least given you eight dollars to buy a single Blade. :v
or could have CHANGED THEIR STADIUMS!!!..........honestly, i do not think they care about customer satisfaction..
Heh, were on the same train. I mean, I thank them for bringing beyblades here, but how are we gonna use half of them if we don't have a good, non-imported stadium?
I agree
Me and my brother have both sent one over
I put the image link on Facebook's Beyblade page.
I got my 3$ coupon today. ;D
... That is so bad though.
(Oct. 16, 2010 11:41 PM)Kai-V Wrote: [ -> ]... That is so bad though.
Nah...
It means the actually at least kinda cared.
IMO importing is way more enjoyable than buying from walmart or something.
In my opinion they just try to satisfy you with a small coupon while not really caring about the actual request ... That is why it is bad.
(Oct. 17, 2010 12:04 AM)Kai-V Wrote: [ -> ]In my opinion they just try to satisfy you with a small coupon while not really caring about the actual request ... That is why it is bad.
Yeah isn't that wat most companies do give you a coupon for there on product that you had problems with
well, if there are approx 15,000 members on tbe WBO and right now, let us say 500 are actuve users. if 500 users send this form (which was fixed right? no more errors?) to hasbro, and they respond with a $3 coupon, then they will have lost 1500 to fans lol (theoreticly)
it iant a bad gesture. true most companies wold just ignore this sorta thing, yet this does almost nothing to solve our problem. what is our next course of action?
Hey, I got a reply!
And it's the exact same thing that RayJoker got.
Woohoo! $3! >.>
So they just ignore these and give you 3 bucks?LOL.but seriously,keep sending them or make a more serious letter,something like:"Youve ignored just about 200 people,were serious,MAKE THE STADIUM!!!!!"(over exaduratedly)
[Comment Removed By User]
(Oct. 17, 2010 2:15 AM)Leonwind Wrote: [ -> ]well, if there are approx 15,000 members on tbe WBO and right now, let us say 500 are actuve users. if 500 users send this form (which was fixed right? no more errors?) to hasbro, and they respond with a $3 coupon, then they will have lost 1500 to fans lol (theoreticly)
it iant a bad gesture. true most companies wold just ignore this sorta thing, yet this does almost nothing to solve our problem. what is our next course of action?
The coupon costs the retailer 3$, and costs Hasbro 8$.
haha =) funny. $4000 gone lol
Well i got mine too, I guess they're not gonna make the stadiums.
HELLO EVERYBODY:
When Hasbro sends you a $3 off coupon, they lose no money, except the price of ink, paper, and return postage.
The retailer eats the $3.
They really aren't losing anything giving it to you.
Furthermore $4000 is nothing, especially to a large company.